Terms & Conditions

Welcome to luxurytime.in. By accessing or using this website, placing an order, or visiting our boutiques, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

01

About Luxury Time

Luxury Time is an authorised multi-brand retailer of fine watches, with boutiques in Ahmedabad and Surat since 2009. Every timepiece we sell is sourced directly through authorised maison channels and is 100% genuine.

02

Eligibility

You must be at least 18 years old, or transacting with the consent and supervision of a parent or guardian, to place an order on this website.

03

Product Information & Pricing

  • We make every effort to display accurate product images, descriptions and pricing. Minor variations in colour or finish may occur due to screen display and photography, and do not constitute a defect.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Prices, availability and product details are subject to change without notice. In the rare case of a genuine pricing or listing error on an order not yet dispatched, we will contact you before proceeding.
04

Orders & Payment

Please Note

All orders must be prepaid in full at checkout. We do not offer Cash on Delivery (COD).

  • We accept payment via major credit/debit cards, UPI, net banking and EMI options through secure, encrypted payment gateways.
  • An order is confirmed only once payment has been successfully processed and you receive an order confirmation email or SMS.
  • We reserve the right to refuse or cancel any order — for example, in cases of suspected fraud, pricing errors, or stock unavailability — and will refund any payment already made in such cases.
05

Shipping & Delivery

  • We offer complimentary, insured shipping across India, unless stated otherwise on the product page.
  • Delivery timelines shown at checkout are estimates; they may vary due to courier delays, high-value shipment security checks, or circumstances beyond our control.
  • Every shipment requires a signature on delivery. We strongly recommend recording an unboxing video for your own protection — see our Returns & Cancellation Policy for details.
06

Returns, Cancellations & Warranty

Our full policy is set out in our Returns & Cancellation Policy, which forms part of these Terms. In summary:

Summary
  • Orders cannot be cancelled once confirmed and paid.
  • We do not accept returns or exchanges on genuine, as-described products.
  • Damage, defect or incorrect-item claims must be reported within 24 hours of delivery, along with an unboxing video.
  • All timepieces are covered by their respective brand's international warranty; Luxury Time does not issue a separate warranty of its own.
07

Intellectual Property

All content on this website — including images, logos, product descriptions and design — is the property of Luxury Time or its brand partners, and is protected under applicable intellectual property laws. You may not reproduce, copy or commercially use this content without our written permission.

08

User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of applicable law
  • Attempt to gain unauthorised access to our systems or another user's account
  • Upload viruses, malicious code, or engage in activity that disrupts the website
  • Post false, misleading, defamatory or infringing content in reviews or communications with us
09

Third-Party Links

Our website may contain links to third-party websites, including brand and social media pages. We are not responsible for the content, policies or practices of any third-party website.

10

Limitation of Liability

While we take great care in authenticating, packaging and shipping every product, Luxury Time shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or our products, except as required under Indian law. Our maximum liability in connection with any order will not exceed the amount paid for that order.

11

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from your use of this website or your order are subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

12

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or in law. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

Questions?

We're here to help.

Email us at info@luxurytime.in

Call or WhatsApp +91 79844 49517

Or visit us at our Ahmedabad or Surat boutiques