Privacy Policy

This page explains what information Luxury Time collects when you visit or shop with us, how we use it, and the choices available to you. By using our website, you agree to the collection and use of information as described here.

01

Information We Collect

What you give us directly

  • Name, email address and phone number
  • Billing and delivery address
  • Order and purchase history
  • Details shared via contact forms, appointment requests or support chats

What we collect automatically

  • IP address, device and browser type
  • Pages visited, products viewed, time on site
  • Cookies and similar tracking technologies

We do not collect or store your card, UPI or bank account details. All payments are processed through PCI-DSS-compliant, encrypted payment gateways — Luxury Time never sees or stores your full payment credentials.

02

How We Use Your Information

  • Process, confirm and deliver your orders
  • Communicate order updates, appointment confirmations and customer support
  • Send offers, new arrivals and boutique invitations — only if you've opted in, and you can unsubscribe at any time
  • Improve our website, product range and boutique experience
  • Detect and prevent fraud, and comply with legal obligations
03

Sharing Your Information

We do not sell your personal information. We share it only with:

  • Delivery and logistics partners, to ship your order
  • Payment gateway providers, to process your payment securely
  • Service providers who support our website, marketing and customer care, under confidentiality obligations
  • Legal or regulatory authorities, where required by law
04

Cookies

We use cookies to keep your cart and preferences saved, understand how visitors use our site, and show you more relevant offers. You can disable cookies in your browser settings, though some parts of the site may not function as intended without them.

05

Data Security

We use industry-standard technical and organisational measures — including encrypted checkout and access-controlled systems — to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security, but we take your privacy seriously and act promptly on any concern raised.

06

Your Rights

You may write to us at info@luxurytime.in at any time to:

  • Access or correct the personal information we hold about you
  • Withdraw consent for marketing communications
  • Request deletion of your account and associated data, subject to our legal record-keeping obligations (for example, invoices and warranty records, retained for after-sales service and statutory purposes)
07

Children's Privacy

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect information from minors.

08

Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or in law. The updated version will be posted on this page with a revised effective date.

Questions?

We're here to help.

Email us at info@luxurytime.in

Or reach out through our Contact Us page